Community Management
made simple

Transparent management, fast support and total control over your community’s accounts.
At DOMUS we take care of everything so you don’t have to worry about anything.

Professional
administrators

We are certified property managers and experts in comprehensive management of property communities in the Canary Islands.
Our objective is clear: well-managed communities, controlled costs and well-informed owners.

We have a highly qualified team with extensive experience in property management, guaranteeing a transparent, efficient service adapted to the needs of each community.

Everything your community needs

Financial and accounting management
Cost control and optimization
Management of suppliers and maintenance
Organization and management of owners’ meetings
Legal and regulatory advice
Management of incidents and claims
Regular supervisory visits to the complex
24-hour emergency line
Access to documentation via the App

Are you the Community President?
We make your role simple

We support you in every decision and manage administrative, technical and legal aspects so your role is simple and secure.

You make the decisions. We execute and supervise.
We take care of the daily management so you only need to focus on what matters most.

why choose us

We work to offer each community an efficient, transparent and approachable management service.

With DOMUS, communities move forward and gain value.

Experience

24h Emergencies

Fast communication

Cost optimization

Transparent accounts

Multilingual support

Changing administrator is easier than you think

Request information with no obligation
We analyse your community free of charge
We present a clear and transparent proposal
We take care of the entire transition

No interruptions and no complications for the owners.

Does your community deserve
better management?

Contact us and discover how we can improve the management of your community.

avenida juan carlos i 3 - corralejo

To assist you in person, we kindly ask you to request an appointment in advance by email at info@domusadministracion.es.
This allows us to guarantee you high-quality service. Thank you for your cooperation.

To assist you in person, we kindly ask you to request an appointment in advance by email at info@domusadministracion.es.

This allows us to guarantee you high-quality service. Thank you for your cooperation.

CHANGE OF ADMINISTRATOR: WE TAKE CARE OF EVERYTHING

  • Request and collection of documentation, books and records from the outgoing administrator
  • Change of authorised signatories on the community’s bank accounts
  • Initial review of the community’s accounts and tax position, with a report to the President
  • Registration of owners on the App and updating of their details

FINANCIAL AND ADMINISTRATIVE

  • Study and proposal of the community’s annual budget according to its profile
  • Study and proposal for the establishment of special levies and cost-sharing groups
  • Preparation of financial statements
  • Analysis of financial statements to reduce expenditure and allocate itemised cost groups
  • Receipt and control of all types of documentation
  • Scanning of financial documentation and request for approval prior to payment
  • Publication on the App, with access restricted to owners, of minutes, statutes, internal rules, horizontal division deed, tax ID (CIF), contracts, installation certificates, plans, quotations, reports, work reports, certifications, invoices, monthly statements, water bills, list of arrears, actions taken, incidents, etc.
  • Bookkeeping in accordance with the Spanish General Accounting Plan
  • Tax advice and management
  • Requests for rectification in the event of formal or material errors
  • Credits and refunds
  • Collection of fees by bank direct debit
  • Updating and reconciliation of bank accounts
  • Monitoring of late-payment interest
  • Monitoring of returned direct debits, with allocation of charges and notice to the owners concerned
  • Issue of debt certificates for fees and expenses incurred by the owner
  • Follow-up of debt certificates until payment
  • Tax supervision
  • Monitoring of withholding obligations and, where applicable, third-party civil liability (insurance policies)
  • Regular contact with banks regarding possible allocations and debt payments
  • Monitoring of banks and their charges

MAINTENANCE

  • Regular supervisory visits to the complex
  • Supervision of suppliers
  • Sourcing of quotations
  • Meetings with suppliers to explain the scope of the work requested
  • Meetings with suppliers to assess the service and propose improvements
  • Formal review of delivery notes and invoices
  • Comparison with the terms of other suppliers
  • Technical consultations
  • Inspection of completed work prior to payment
  • Liaison with the Town Council regarding municipal services in the area
  • Regular communication with the President and the Board
  • Supervision of banking contracts and compliance with the agreed terms

GENERAL MEETINGS

  • Attendance at General Meetings and, if requested, moderation of the meetings
  • Preparation of the meeting with the Board and the internal administration department
  • Updating of requests for agenda items
  • Study of items of interest for meeting notices, according to the community’s profile
  • Sending of meeting notices
  • Preparation of information and notices for the notice board
  • Drafting of the minutes
  • Secretarial services
  • Keeping of the community’s books
  • Translation of meeting notices into English and Italian, and of minutes into English
  • Maintenance, filing and updating of the community’s documentation

LEGAL

  • Study of legal issues relating to the community’s documentation
  • Study of issues relating to the horizontal division deed and/or the statutes
  • Preparation of payment demands
  • Assessment of documentation for legal claims
  • Coordination with legal services and follow-up of their work
  • Monitoring of defaulters, payments and non-payments, and notification to the legal service
  • Keeping of internal records to track these matters
  • Control and follow-up of correspondence with the courts
  • Follow-up of enforcement proceedings, attachments and dealings with third parties, including the Land Registry
  • Preparation and management of notices for breaches of the community rules
  • Applications to public authorities
  • Complaints to public authorities
  • Supervision of compliance with the Horizontal Property Act, safeguarding the interests of the community
  • Implementation of resolutions adopted at General Meetings

OFFICE

  • Telephone service
  • Receipt, sorting and internal distribution of correspondence
  • Replies to correspondence in order of priority
  • Sending of documentation to the requesting party, where applicable, subject to the President’s approval
  • Management of owner records in accordance with data protection legislation
  • Updating of owners’ details and changes in all systems
  • Enquiries to establish whether banks have acquired properties
  • Tracing of owners, addresses and telephone numbers
  • Requests for Land Registry extracts (notas simples) and information from the Companies Register, charged to the requesting party
  • Preparation and sending of advance notices, circulars and information
  • Correspondence with third parties providing services to the community
  • Study of improvements, such as the creation of a community website