Community Management
made simple

Transparent management, fast support and total control over your community’s accounts.
At DOMUS we take care of everything so you don’t have to worry about anything.

Professional
administrators

We are certified property managers and experts in comprehensive management of property communities in the Canary Islands.
Our objective is clear: well-managed communities, controlled costs and well-informed owners.

We have a highly qualified team with extensive experience in property management, guaranteeing a transparent, efficient service adapted to the needs of each community.

Everything your community needs

Financial and accounting management

Cost control and optimization

Management of suppliers and maintenance

Organization and management of owners’ meetings

Legal and regulatory advice

Management of incidents and claims

Regular supervisory visits to the complex

24-hour emergency line

Access to documentation via the App

Are you the Community President?
We make your role simple

We support you in every decision and manage administrative, technical and legal aspects so your role is simple and secure.

You make the decisions. We execute and supervise.
We take care of the daily management so you only need to focus on what matters most.

why choose us

We work to offer each community an efficient, transparent and approachable management service.

With DOMUS, communities move forward and gain value.

Experience

24h Emergencies

Fast communication

Cost optimization

Transparent accounts

Multilingual support

Changing administrator is easier than you think

Request information with no obligation

We analyse your community free of charge

We present a clear and transparent proposal

We take care of the entire transition

No interruptions and no complications for the owners.

Does your community deserve
better management?

Contact us and discover how we can improve the management of your community.

info@domusadministracion.es

avenida juan carlos i 3 - corralejo

Calle Ntra. Sra. Del Carmen, 19 - Morro Jable

To assist you in person, we kindly ask you to request an appointment in advance by email at info@domusadministracion.es.
This allows us to guarantee you high-quality service. Thank you for your cooperation.

Privacy Policy

To assist you in person, we kindly ask you to request an appointment in advance by email at info@domusadministracion.es.

This allows us to guarantee you high-quality service. Thank you for your cooperation.

Privacy Policy

CHANGE OF ADMINISTRATOR: WE TAKE CARE OF EVERYTHING

Request and collection of documentation, books and records from the outgoing administrator
Change of authorised signatories on the community’s bank accounts
Initial review of the community’s accounts and tax position, with a report to the President
Registration of owners on the App and updating of their details

FINANCIAL AND ADMINISTRATIVE

Study and proposal of the community’s annual budget according to its profile
Study and proposal for the establishment of special levies and cost-sharing groups
Preparation of financial statements
Analysis of financial statements to reduce expenditure and allocate itemised cost groups
Receipt and control of all types of documentation
Scanning of financial documentation and request for approval prior to payment
Publication on the App, with access restricted to owners, of minutes, statutes, internal rules, horizontal division deed, tax ID (CIF), contracts, installation certificates, plans, quotations, reports, work reports, certifications, invoices, monthly statements, water bills, list of arrears, actions taken, incidents, etc.
Bookkeeping in accordance with the Spanish General Accounting Plan
Tax advice and management
Requests for rectification in the event of formal or material errors
Credits and refunds
Collection of fees by bank direct debit
Updating and reconciliation of bank accounts
Monitoring of late-payment interest
Monitoring of returned direct debits, with allocation of charges and notice to the owners concerned
Issue of debt certificates for fees and expenses incurred by the owner
Follow-up of debt certificates until payment
Tax supervision
Monitoring of withholding obligations and, where applicable, third-party civil liability (insurance policies)
Regular contact with banks regarding possible allocations and debt payments
Monitoring of banks and their charges

MAINTENANCE

Regular supervisory visits to the complex
Supervision of suppliers
Sourcing of quotations
Meetings with suppliers to explain the scope of the work requested
Meetings with suppliers to assess the service and propose improvements
Formal review of delivery notes and invoices
Comparison with the terms of other suppliers
Technical consultations
Inspection of completed work prior to payment
Liaison with the Town Council regarding municipal services in the area
Regular communication with the President and the Board
Supervision of banking contracts and compliance with the agreed terms

GENERAL MEETINGS

Attendance at General Meetings and, if requested, moderation of the meetings
Preparation of the meeting with the Board and the internal administration department
Updating of requests for agenda items
Study of items of interest for meeting notices, according to the community’s profile
Sending of meeting notices
Preparation of information and notices for the notice board
Drafting of the minutes
Secretarial services
Keeping of the community’s books
Translation of meeting notices into English and Italian, and of minutes into English
Maintenance, filing and updating of the community’s documentation

LEGAL

Study of legal issues relating to the community’s documentation
Study of issues relating to the horizontal division deed and/or the statutes
Preparation of payment demands
Assessment of documentation for legal claims
Coordination with legal services and follow-up of their work
Monitoring of defaulters, payments and non-payments, and notification to the legal service
Keeping of internal records to track these matters
Control and follow-up of correspondence with the courts
Follow-up of enforcement proceedings, attachments and dealings with third parties, including the Land Registry
Preparation and management of notices for breaches of the community rules
Applications to public authorities
Complaints to public authorities
Supervision of compliance with the Horizontal Property Act, safeguarding the interests of the community
Implementation of resolutions adopted at General Meetings

OFFICE

Telephone service
Receipt, sorting and internal distribution of correspondence
Replies to correspondence in order of priority
Sending of documentation to the requesting party, where applicable, subject to the President’s approval
Management of owner records in accordance with data protection legislation
Updating of owners’ details and changes in all systems
Enquiries to establish whether banks have acquired properties
Tracing of owners, addresses and telephone numbers
Requests for Land Registry extracts (notas simples) and information from the Companies Register, charged to the requesting party
Preparation and sending of advance notices, circulars and information
Correspondence with third parties providing services to the community
Study of improvements, such as the creation of a community website